| What steps do I need to take to become a resident? |
Becoming a resident of Lenbrook is a simple process:
1. Reservation Deposit. To reserve a residence, a prospective resident selects the apartment of his/her choice, signs a Reservation Agreement, and makes a $1,000 deposit to hold the apartment. This deposit will apply to the Entrance Fee for the apartment, or it may be fully refunded without a penalty. (In the case of a prospective resident who is already a member of Lenbrook’s Future Resident Program, no additional Reservation Deposit is necessary.)
2. Application Paperwork. At the time a prospective resident makes the $1,000 Reservation Deposit, he/she will be given a confidential Application for Residency, including: a personal information form, a personal health history, and a financial statement. This information is to be returned to Lenbrook’s Residency Counselor within two (2) weeks.
3. Ten Percent (10%) Deposit. Once the application paperwork has been reviewed by Lenbrook’s Review Committee, the prospective resident will receive a preliminary notification of approval from the President/CEO. Within five days of receiving notice of preliminary approval, the prospective resident will meet with a member of the marketing staff to sign the Lenbrook Residence and Services Agreement and pay a deposit equal to ten percent (10%) of the Entrance Fee for the residence selected. The $1,000 Future Residency or Reservation Deposit is credited at this time.
4. Cancellation of Reservation. Should a prospective resident be unable to occupy the residence at Lenbrook because of death or the death of a spouse, a change in health, or a change in his/her finances - which causes him/her to be ineligible for Residency, the prospective resident will receive a full refund of all monies deposited. If a prospective resident chooses not to occupy the residence at the time it is declared available there is a $7,500 administrative fee charged by Lenbrook.
5. Ninety Percent (90%) Balance. Lenbrook will contact the prospective resident thirty (30) days before the Date of Occupancy. The prospective resident will pay the ninety percent (90%) balance of his/her Entrance Fee on or before the Date of Occupancy.
Future Residency Program. A prospective resident signs a Future Residency Agreement and makes a $1,000 deposit to secure a place on the Future Residency Program list for a specified apartment. This deposit will apply to the Entrance Fee for the apartment of choice in the future, or it may be partially refunded. |
| What is the entrance fee? |
Lenbrook residents pay two fees: A one-time Entrance Fee and a Monthly Service Fee.
Entrance Fee. The Entrance Fee is paid at the time when a resident moves into his or her home at Lenbrook. The fee provides lifetime access to the residence and to all present and future amenities at Lenbrook, including guaranteed admission to the on-site healthcare facilities, if necessary and appropriate. The Entrance Fee is based on the size of the residence selected and the number of persons occupying the residence. A portion of the Entrance Fee may be deductible as a medical expense on the resident’s income tax statement in the year in which the Entrance Fee is paid. The amount of the deduction is determined annually. Entrance Fee Refund. Entrance fees for the residences are 90% refundable.
Amortization. The 90% refundable plan amortizes over 6 months at a rate of 5% in the first month of residency and 1% for each of the next 5 months thereafter.
Monthly Service Fee. A Monthly Service Fee is charged for the services that Lenbrook provides to each resident under the terms of the Residence and Services Agreement. The fee is based on the size of the residence and the number of persons occupying the residence. A portion of the Monthly Service Fee may be deductible as a medical expense on the resident’s income tax statement each year. The amount of the deduction is determined annually.
Monthly Service Fee Increases. On an annual basis the Finance Committee of the Board of Directors will review Monthly Service Fees. Typically the Finance Committee recommends an increase of approximately 3-5% per year. Sixty days’ notice to the residents is required prior to the effective date of an increase in the Monthly Service Fees. |
| What do the monthly fees cover? |
Your monthly fees cover:
- All utilities (including basic cable television and local telephone)
- Weekly housekeeping
- Trash removal
- Interior and exterior maintenance
- Groundskeeping
- Transportation
- Private chauffeured transportation
- Concierge Services
- Valet parking
- Use of the Wellness Center and indoor pool
- Cultural, intellectual, social, and educational programs
- Flexible Funds for dining, spa, or salon services
- Use of the on-site clinic
- 60 days annually in the Health Care Center
- Emergency response service
- Insurance on the residence
- 24-hour security
Use of all common area space, including special events room, resident business center, living room, library, activity rooms, classrooms, movie theatre, card rooms, and approximately 42,000 square feet of outdoor plaza garden space. |
| What if I need health care before I move into Lenbrook? |
After you pay a deposit, you have a "priority status" to the Health Care Center. Existing residents have first priority, of course, but depositors have priority over the general community. |
| What happens if I cancel my contract for residency? |
In the event of financial ineligibility or death, there is no penalty. In the event of change in health, Lenbrook has additional levels of care which may meet the needs of the prospective resident. If the prospective resident is not eligible for admission to Lenbrook, there is no penalty. For any other reason, there is a $7500 nonrefundable fee. |
| Can I have my pets at Lenbrook? |
YES! Community-friendly pets are welcome. |
| Is Lenbrook a secure place to live? |
Yes. Lenbrook has security 24-hours a day, seven days per week. Residents receive special key fobs to allow them access to entry points and all guests must arrive at the main security gate to gain access. |
| Is Lenbrook a financially sound place to retire? |
We have recently been asked how Lenbrook is faring in these challenging financial times.
- Even with current economic challenges we have:
- Paid off (or created reserves for payment of) approximately $69.0 million of short-term debt;
- Paid scheduled long-term debt;
- Maintained reserves of approximately $17.6 million.
Our long term viability is sound and our debt retirement plans are supported by our governance board and our investors. |
| Does Lenbrook's not-for-profit status affect me as a resident? |
Benefits of a Not-for-Profit Community
When making a decision about where to spend your retirement, it is important to note some of the key benefits of living at a not-for-profit community like Lenbrook, versus a corporate-owned community.
Here are five of the top reasons to consider:
- Lenbrook does not incur any property taxes which equates to an approximate annual $2 million savings for our residents.
- A certain percentage of each resident’s monthly service fee is eligible for a medical tax deduction.
- As a not-for-profit organization, Lenbrook does not pay federal income taxes—a savings that is passed on to our residents.
- The community is governed by an independent Board of Directors who have Lenbrook’s best interests in mind, versus a single, corporate leader.
- Through funding from the Lenbrook Foundation’s Benevolence Fund, no resident will be asked to leave the community due to financial hardship.
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